To obtain information about our privacy practices please kindly read our PRIVACY POLICY available on our Website.
By visiting the Website you will have accepted the practices mentioned herein.

About the information we receive;
We accept all the information that you enter on our website or post through any other means. This includes the information that defines yourself (“personal information”) like your name and surname, mail and e-mail address, telephone number, fax number, and invoice data (such as the first and last four digits of your credit card number, name of the cardholder and expiry date, etc.).

The mentioned data is required for you to register as a member, make a travel reservation, participate in a survey, competition, or draw, forward us a question, or implement other actions on our website. As you make a reservation for third parties through the website, we will be requesting the personal information and travel preferences of the mentioned person. You also need to ask for their permission before giving other persons’ personal information and travel preferences.

Use of information;
Your invoicing data and details of your payment tools (such as, name of the cardholder, first and last four digits of your credit card number and expiry date, etc.) shall be used for the payment transactions to complete the travel reservations that you have made on our website.

Other information about yourself will be utilized to provide the product and services you have requested, transmit updates and travel confirmation, respond to your questions and comments, to measure the interest in our products, services, and website and develop such, inform you about exclusive offers, products, and services that may capture your attention as well as to adapt the website experience according to your needs, settle disputes, receive fees, prevent potentially banned or illegal activities and have our operation terms executed and completed.

Information sharing;
Your website data may be shared with the below-mentioned agencies and institutions: Our suppliers are transfer companies, hotels, airline companies, car rentals, and activity providers that meet your reservations. Unless they are required to meet the travel reservations which you have made on, we do not share your e-mail address with those suppliers.  We do not put limitations on our suppliers’ utilization or disclosure of your other personal information. Please review the privacy policies of any travel supplier from which you will be purchasing the products through this website.  These suppliers may get in touch with you in order to obtain further information about you, facilitate your travel information, or respond to any evaluation you have made, as required.

Our business partners are the third party companies with which we provide products or services or of which we may be offering products and services on our website.  If you choose to access these services, we may share the information about you, including your personal data, with these partners. Reminding that we do not control the privacy policies of these third-party business partners, we advise you to review the privacy policies of third parties prior to replying to any joint offer whatsoever.

We may share your information for the below purposes as well:
In cases requiring legal processes; Provided such information is requested by official authorities, to have our legal rights established, executed, or defend them as required by law and in connection with a corporate transaction like sale, merger, and consolidation.

Whenever your personal data is shared with third parties in cases other than the ones mentioned above, you will be informed about having the opportunity to choose not to allow us to share this information. We can share the information not comprising any personal data with third parties including advertisers and investors. For instance, we may tell our advertisers the number of visitors to our website or hotel locations attracting attention at the most.

How you may reach your information;
You may have access to your communication data by visiting the Membership Data page on our website and update it. You may close your account by contacting us via the below e-mail address. Once you close your account, you cannot log in or access your personal information. You may open a new account. We would like to mention that we will be preserving some information relating to your account.

How we protect your information;
We want you to feel safe in using this website and protect the data we have been collecting. We execute appropriate administrative, technical, and physical safety procedures to help us protect the personal information you have given us. Only the authorized personnel have the authority to access personal information and are able to use such authority solely for their permitted business functions.

We employ firewalls and intrusion detection systems to prevent unauthorized persons from reaching your information.  The information you gave as you were registering to and the credit card information that you give during reservation is secured with the high-powered SSL (Secured Sockets Layer) and Encryption Technology. Your data is safe within the framework of the safety standards provided specifically by the browsers. SSL encrypts all your private information on the Internet.

Other links;
If there is a link given from this website to any other websites, such websites shall not operate as dependent on this Privacy Policy herein. Please review privacy policies on those websites to learn about their procedures for collecting, using, and disclosing personal information.

Visits to our website outside of Oman;
If you are visiting our website from overseas, please remember that your information may be transferred to, stored, and processed in Oman where our servers are located and our central database operates.

E-mail Communication:  We send you e-bulletins to ensure that you easily make use of the travel opportunities presented on our website. In any of our e-mails, your option not to receive these e-bulletins is always reserved.

We may update this Privacy Policy herein. We will be announcing the important changes made in this Privacy Policy by sending a notification to the e-mail address you have given us or by placing an easily visible warning on our website.  In case you have questions on the Privacy Policy (or about your travel planning or purchasing) please send an e-mail.

Al Fajar Team

Last Updated 08-01-2021